Are there discounts on your products?

Yes, but on bulk purchases.

Where are you located?

HEAD OFFICE

32 Oba Akran Avenue Ikeja, Lagos, Nigeria: 08033093308, 09030002250

LAGOS OFFICE(S)

Pepple Street:

  • 5 Pepple Str. Suites 3 & 4, Binite Plaza, Opp. Zenith Bank, (Computer Village), Ikeja, Lagos, Nigeria

Adepele Street Branch

  • 17, Adepele Str. Computer Village, Ikeja, Lagos, Nigeria

ABUJA BRANCH

  • Westgate ICT Mall, by Utako Market, Abuja, Nigeria

PORT HARCOURT BRANCH

  • 25, Ogbunabali Road, Port Harcourt, Nigeria

ENUGU BRANCH

  • 16 Ogui Road, Enugu State, Nigeria

Where is my order?

Once you have completed the checkout process, an invoice/receipt with detailed information on the items and quantity will be shown to your screen and sent to your email address.

If you want to view your order before checking out, click on “items in your cart icon, all items and the quantity ordered will be displayed.

My order arrived damaged, incomplete, is faulty e.t.c, please help!

Defective items (e.g., items delivered with ripped or missing parts, incomplete, or other damages) may be returned for a replacement or full credit. To report a defective item, please notify us by using the contact information provided in the website.

I’m locked out of my account, forgot my password, can’t place my order, please help!

If you cannot access your account in Westgate due to incorrect password, click “forgotten password”. A page asking for the email used in opening the account will be displayed. Input the correct email then submit. A link will be sent to you in order to reset your password.

What is your return policy?

View the Return & Refund Policy on the website.

Can i buy in bulk?

Yes, you can buy in bulk. The company is equipped with reliable delivery services that can ship measurable number of items to your desired location

Why do I see different prices for the same product?

Some products come in different colors, capacities and special offers which may vary in price.

How do i save items to view later?

If you wish to review an item after you have logged out, add the prospect item to Wish list, its icon is seen close to the cart icon or at the top right corner of the webpage. That way, it will be available for later review

What is the estimated delivery time?

Depending on your location, delivery time varies. Do check our Delivery Information for more details

When can I expect my order to arrive?

All details on this are found in the Shipping Guide

Do I get refunds on returned items?

Refunds are made based on the conditions and timing of the returned item, check the Return & Refund Policy for further details.

Why does the estimated delivery time vary?

Delivery timelines vary depending on your city and your selected product: expect one month between your order confirmation and its delivery

Who will deliver my Order?

Westgate Technologies Ltd has dedicated and reliable handlers who will make your deliveries to you on time. All deliveries are coordinated by Westgate

Will all of the items in my order arrive in a single package?

Not in all cases, Packaging is determined by the items bought.

My order is shipped. How can I track it?

After you complete checkout process, a receipt/invoice will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

You can track your items being shipped by clicking this link Track my Order

You will also get regular updates about the status until it gets to you.

Do you offer replacements and exchanges?

Please review our Return & Refund policy

How do I cancel an order?

You can cancel your order by contacting our Customer Service here. If your order has already been shipped, we will try to stop its delivery. Return & Refund policy

How can I view and print the invoice for an order?

Once you completed the checkout process, an invoice/receipt with detailed info on the items and quantity will be shown to your screen, click the print button located below the invoice

How do I pay for my order?

You can pay through

  • Our Online Payment gateway, or
  • Bank Transfer

Check our Payment Policy

How do I sign up to begin shopping on Westgate?

Once you access the site, click the “Sign Up” button at the top right corner of the page, another page requesting for your Personal and Login information will appear. Input correct mailing address and other information, then submit.

What about warranty and hidden costs?

All items have products manufacturers’ warranty, and no hidden cost.

Can my order be delivered the same day I order?

Please check our Shipment guide about this.

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